1. Respectful Company that Cares About Their Work and Reputation

    I have been a resident in Loveland for over 30 years.  I own a custom home with a complex heating system.  The system includes in floor radiant heat, base board radiant heat, forced air furnace and air conditioning.  I have hired the trades to work on my heating system and plumbing.  I have not been impressed by the unprofessional behavior and the lack of care from other techs about their jobs…Read More

    Robert L.
  2. Simple Process, Cost Within Budget

    We had a in house problem, we called Ace Hi, as we have done before, and they advised a time to be at our home, which they did, and took care of our plumbing problem. It was just as simple as that, we called they came, fixed it, and while doing the service work, explaining what happened to us as they were fixing the problem. We could not have asked for better communication from the time we called …Read More

    Larry & Rosalie Sanders
  3. Great Service

    I'm emailing to thank you for the great service I received today. Your tech arrived on time, promptly diagnosed the problem, and replaced the faulty part. He spent time making sure I understood how everything worked. I've used other local plumbers in the past, and I'm happy to have found Ace Hi. I would highly recommend your company for professional and speedy service and reasonable rates. Kathy …Read More

    Kathy M.
  4. Thorough and Professional Demeanor

    To Ownership: Yesterday we had our furnace checked out by your technician Mike S. I would like to compliment Mike for his thorough and professional demeanor - nice guy! Additionally, he took the time to explain "stuff" which I really appreciated. We requested quotes on a hot water heater and furnace AC - again, he took the time to explain the various options available. We'll be replacing the water…Read More

    Bob & Jan
  5. Very friendly and professional.

    On 11/17 I called Aci Hi to fix a water leak at my father’s house at 8600 Pfitzer Rd. in Loveland. I just wanted to let you know how helpful the plumber was who fixed it. His name was Kyle, don’t know his last name sorry. He was very friendly and professional. Helped explain everything to my elderly father and me. It took some detective work to figure out what was wrong, but he stuck at it and…Read More

    B.J.
  6. I would use Ace Hi again.

    My experience with water heaters has created a philosophy of life that a water heater should never be allowed reach it’s 13th birthday. We had a teenage water heater once and it rebelled by spewing water over our basement. We just had the technician install a 50 gallon water heater. I requested three quotes and Ace Hi was the lowest cost for the same water heater. He arrived promptly at 8:00 a…Read More

    L.M.
  7. Very satisfied with Ace Hi.

    Very satisfied with Ace Hi. The technician arrived on schedule and was quick and thorough. He kept me informed of what he was doing and scheduled a further cleaning quickly. Every other service I’m dealing with right now (and there are a lot) has been kind of a customer service mess. It was so great to finally have a good experience with someone.…Read More

    M.R.
  8. Excellent work.

    Wanted to send big KUDOS to your crews for the great work being done at our house at 5517 Wild Lane. We are one step closer every day to getting back into our home thanks to all the excellent work of your crew.…Read More

    L&D
  9. Great job.

    Had a burst water pipe due to freezing, called Sunday night an Brian came first thing Monday morning. Job complete and water restored by 9:00am. Great job, Brian was fantastic and cost was reasonable. Thanks!!…Read More

    R.M.
  10. I will use them again and again.

    Ace Hi Plumbing did a wonderful job. Post flood and in The Retreat, they came on Sundays, on time, did what they said they would do, explained everything, answered my questions, and are very kind, ethical people. I will use them again and again.…Read More

    C.G.